Saturday, April 3, 2010

1700-0900=2400

Trying to pay my internet bill. First, the online bill pay thing doesn't work. So I decide to call their "For your convenience, we are available to you 24 hours a day, seven days a week" phone number to contact customer service. After 5 min of entering numbers and speaking clearly and loudly my answers to the automated machine, it connected me to the customer service automated machine which said "Our offices are closed right now. Please call us during normal office hours."

24 hours a day, seven days a week. Indeed.

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